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Last updated: 08/15/2018

Privacy Policy

The website located under the domain www.karismahotels.com (the "Website") is operated by Karisma Hotels and Resorts ("we", "our" or "us"). We provide business management services for certain hotels and resorts that are owned and operated by third party hotel owners and hotel asset managers ("Karisma Hotels and Resorts"). Karisma Hotels and Resorts, our and their affiliates, and our and their third-party service providers and suppliers are referred to herein as "Affiliated Parties".

This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this policy carefully to understand our policies and practices, your choice is not to use our Website. By using our Website, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates and will provide the required notice of such revision and update to you via email and this Website via pop-up notification.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. We cannot always determine the age of persons who access and use our Website. If we learn that we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us to have the information removed from our systems.

Type of Information We Collect

We collect several types of information from and about users to our Website in order to provide an experience that is responsive to our visitors' needs, including information:

We collect this information:

Information You Provide to Us

The information we collect on or through our Website may include:

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, which helps us monitor, customize, and enhance your experience on the Website.

The technologies we use for automatic data collection may include web tools such as cookies, web beacons, and other technology that are sent to and stored on your hard drive. Most browsers are initially set to accept cookies. You can set your browser to notify you when you have received a cookie, giving you the opportunity to decide whether to accept it. You have the option to reject our cookies and still use our Website, but you may not be able to access or use some of the features we offer on our Website.

Use and Disclosure of Information

We use information that we collect about you or that you provide to us, including any personal information, as follows:

In the course of processing your information and providing services to you, we may share information that you provide to us, including your personal information, with Affiliated Parties for the purposes outlined within this Privacy Policy. However, as a general practice, we do not sell, rent, or provide your personal information to unaffiliated third parties. Unless specifically noted herein, situations in which we may disclose your information to unaffiliated third parties shall be limited to:

In addition to the circumstances described above, we may disclose information: (i) if required to comply with law or court order, or as requested by other government or law enforcement authority, (ii) or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of us or our Affiliated Parties; (iii) when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or (iv) when anyone else could be harmed by such activities.

If your personal information is shared as mentioned above, we seek to limit the scope of information that is furnished to the extent necessary for the performance of the specific function. Unless otherwise precluded by applicable law, we require third parties to agree to protect your personal information, abide by applicable privacy laws and regulations, and we grant to such third parties no independent rights to the personal information. We may use aggregated, non personal information for purposes of: (i) website administration and (ii) to compile information about usage of our Website and services. We may share aggregated information (which does not contain your personal information) with third parties (i.e., advertisers and marketing partners).

Accessing and Correcting Your Personal Information

To ensure that your personal information is accurate and up-to-date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or email address changes, or you wish to add an additional method for us to communicate with you). You can review and update your personal information by contacting us at websupport@karismahotels.com. To protect your privacy and security, we may take reasonable steps to verify your identity before we disclose or make any corrections to such information. If, upon review, you wish to deactivate your profile, or update your personal information, we will endeavor to do so in a timely manner. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes. In addition, some types of information may be stored indefinitely on "back up" systems or within log files due to legal requirements. Therefore, you should not always expect that all of your personal information will be completely removed from our databases in response to your request.

Your Right to Opt Out

You can let us know that you do not wish to receive information about new products and services and special offers from us, or that you do not wish to have us share your personal information with affiliated third parties (other than to the extent necessary to fulfill your request for products or services), by contacting us at websupport@karismahotels.com

Security Safeguards

We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. Our Website and servers have security measures in place to help protect your personal information against loss, misuse, and alteration while under our control.

The safety and security of your information also depends on you. If you use a password for certain parts of our Website, you are responsible for keeping that password confidential. We ask that you not share your password with anyone.

However, you should be aware that no transmission of data over the internet is guaranteed to be completely secure and we cannot guarantee the security of any information you provide to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Links to Other Websites

Our Website may provide links to other websites, over which we do not have any control, just for your convenience and information. Third party websites that are accessed through links on our Website have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally information.

Contact Us

If you have any questions, comments, or concerns about our Privacy Policy, you may contact us at:

Karisma Hotels and Resorts

Contact Us

Previous Versions and Updates to the Privacy Statement

Previous versions of this Privacy Policy are available at www.karismahotels.com/privacy-policy-08-14-2018.

We may amend this Privacy Policy from time to time, and will provide the required notice of such amendment to you via email and this Website via pop-up notification, in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our visitors, properties, strategic marketing partners, and service providers. Updated versions will be posted to our Website and the "last updated" date at the top of this Privacy Policy will be revised so that you are always aware of when the Privacy Policy was last updated. If we materially change how we use your personal information, we will notify you and request your consent before using the personal information in a different manner.

Entire Policy

This Privacy Policy is complemented with the provisions of the Terms of Use of this Website. To the extent there is conflict between the provision of the Terms of Use and the remainder of this Privacy Policy, the remainder of this Privacy Policy shall prevail.

Karisma Hotels & Resorts®

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