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At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you're requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

There's no greater pleasure than making your trip to the Riviera Maya simply unforgettable. That's why no matter what you request - special meals from our world-class chefs, ordering off menu at the bar, or seeking recommendations for offsite excursions - everyone is ready to help.

Karisma Gourmet Inclusive® Experience Features

  • Accommodations as selected.
  • Welcome glass of sparkling wine.
  • All gourmet meals and specialty bites.
  • Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages.
  • Wireless internet
  • Once daily restocked minibar with soft drinks, water, snacks and beers.
  • Daily and nightly activity program with live music and night entertainment.
  • Turndown service (upon request)
  • National and international free calls.
  • Use of in-room safety deposit box.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Beach towel service.
  • Bathrobes and slippers
  • Scuba clinics in the pool.
  • A hard surface tennis court (not lit). Rackets and balls provided free of charge at the front desk.
  • Fitness center.
  • Sauna and steam bath at our Naay Spa.
  • Activities: beach volleyball, aquaerobics, salsa lessons, yoga/stretching sessions
  • Valet parking

* Contact your concierge for any further questions. * Contact concierge for questions

Swimming Pools

El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That's why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

Pools Length
Hours of
Cotorros 23/7 108/33 5/1.6 8 am - 6 pm
Arrecifes 31/9 128/39 5/1 8 am - 6 pm
Colibri* 16/5 272/83 4.3/1.3 8 am - 6 pm
Gaviotas* 15/4 33/10 7/2 8 am - 6 pm

*Features a lazy river

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

Karisma Hotels & Resorts®

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