EN / ES Travelers Club 1.866.527.4762 BOOK NOW


At Azul Beach Resort Riviera Maya by Karisma, there's no limit to how far we'll go to make your visit an experience you'll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen.

Welcome to Azul Beach Resort Riviera Maya, where there are absolutely no limits. From welcoming champagne toasts to 3 AM ice cream cravings, we're here to serve you and your every desire.

Karisma Gourmet Inclusive® Experience Features

  • Accommodations as selected
  • Aromatherapy
  • Pillow menu
  • Luxurious bathrobes
  • Local and selected international premium alcoholic and non-alcoholic drinks and juices.
  • All meals and specialty bites
  • 24-hour Room Service
  • Gerber baby food in all Restaurants androom service
  • Money exchange
  • Personalized check in with a scented towel and a welcome glass of sparkling wine for adults and Slime smoothie for kids
  • Beach Butler service
  • Romance Maître D expertise
  • Daytime activity program and nightly live performances
  • Wireless internet
  • International free calls
  • Azulitos Playhouse and Nickelodeon
  • Experience
  • Baby amenities (delivered upon request and subject to availability):
  • Stroller
  • Pack 'n Play
  • Wooden cribs
  • Baby bottle warmer
  • Baby bottle sterilizer
  • Baby food
  • Baby monitor
  • Baby change table with bath
  • Hooded baby towel, baby
  • bathrobe and baby slippers
  • High chairs and booster seats in the
  • restaurants
  • Nickelodeon Character Meet & Greets with
  • walk around integration and photo ops
  • Toy Lending Menu *Restrictions apply
  • Beach toys
  • 5 pools and outdoor Whirlpool Tub
  • Spanish lessons, yoga, aqua aerobics, dance lessons, cooking classes, tequila tasting, wine tasting and more
  • Fitness center: 7:00h – 20:00h
  • Non-motorized water sports: kayak and
  • stand up paddle board
  • Family & Friends Vacation Planner
  • Personal Concierge, Nick Concierge and
  • vacation planner services
  • All taxes and gratuities
  • DVD Menu

* Contact concierge for questions.

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, Azul Beach Resort Riviera Maya boasts four swimming pools including an exclusive kids club pool (4 - 12 years old) plus a lazy river swimming pool that winds its way throughout the property.

Pools Length
Hours of
Aquanox 172.2/52.5 N/A 4.4/1.3 8 am - 8 pm
Chil 98.4/30 N/A 4.4/1.3 8 am - 8 pm -
Whirlpool Tub Relax 16.4/5 N/A 1.6/0.5 8 am - 8 pm -
Lounge 420/128 N/A 3.9/1.2 8 am - 8 pm
Pool Bar 335/102 N/A 3.9/1.2 8 am - 8 pm

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

Karisma Hotels & Resorts®

We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.

Cookie Policy