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At The Fives Azul Beach Resort Playa del Carmen, by Karisma, there's no limit to how far we'll go to make your visit an experience you'll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen. All you have to do is ask.


From a welcoming champagne toast upon arrival, to 3 AM ice cream cravings, and every single moment in between, our dedicated staff of personal butlers and concierges is here to make your every wish a reality.

Karisma Gourmet Inclusive® Experience Features

  • Welcome glass of sparkling wine
  • 24 hours Gourmet Inclusive® room service (Alcoholic drinks until 1am)
  • Meals and drinks at restaurants and bars
  • Domestic and international premium liqeur
  • Unlimited international and domestic calls
  • Azulitos Play House (4-12 years old)
  • Teens Club (13-17 years old)
  • 24 hours fitness center (Adults only)
  • Kids menu
  • Snorkeling and kayak equipment
  • Diving lesson in the pool
  • Personal concierge in room and pool butler in pool and beach area
  • All taxes and gratuities
  • Day and night entertainment
  • Wi-Fi
  • Turndown service (upon request)
  • Valet parking
  • Baby amenities (subject to availability):
    • Stroller
    • Crib
    • Baby bottle warmer
    • Baby bottle sterillizer
    • Gerber® baby food and fresh baby food
    • Baby monitor
    • Baby bath
    • High chairs

*Contact your concierge for any further questions. *Contact concierge for questions.

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, The Fives Azul Beach Resort Playa del Carmen boasts five swimming pools including lazy river swimming pools that wind their way throughout the property and an exclusive kids club pool (4 - 12 years old).

As if having a breathtaking Caribbean beachfront wasn't enough, The Fives Azul Beach Resort Playa del Carmen boasts five swimming pools including lazy river swimming pools winding throughout the property and an exclusive kids club pool (4-12 yrs old).

Pools Length
ft/m
Width
ft/m
Depth
ft/m
Hours of
Operation
Swim-Up
Bar
Infinity 72/22 N/A 4.2/1.3 8 am - 8 pm
Lizards 564/172 N/A 4.6/1.4 8 am - 8 pm
Palmas 295/90 N/A 4.6/1.4 8 am - 8 pm
Essence Section
- between Villa 15 & 16
164/50 N/A 4.6/1.4 8 am - 8 pm -
Essence Section
- between Villa 17 & 18
253/77 N/A 4.6/1.4 8 am - 8 pm -
Azulitos 16/5 N/A 1.3/04 8 am - 8 pm

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

Karisma Hotels & Resorts®

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