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At Azul Beach Resort Riviera Cancun by Karisma, there's no limit to how far we'll go to make your visit an experience you'll never forget. From a welcoming champagne toast upon arrival to turndown service at night, guest service has been raised to an art form. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen.



Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of personal butlers and concierges is here to make it happen.

Karisma Gourmet Inclusive® Experience Features

  • Welcome glass of sparkling wine.
  • Accommodations as selected.
  • All local and selected international premium alcoholic and non-alcoholic drinks and juices.
  • All meals and specialty snacks.
  • Daily activities program.
  • 4 swimming pools, plus one for children.
  • Azulitos Playhouse, by Nickelodeon
  • Kayaks (marine park federal tax may apply).
  • Scuba diving clinics in the pool.
  • Spanish lessons, yoga, stretching classes, aqua aerobics, dance, cooking classes and more.
  • Fitness center.
  • Special nightly entertainment, Shows and live music.
  • Two tennis courts. Rackets and balls provided free of charge.
  • Restrictions apply to be used at night.*
  • Archery
  • Beach volleyball, soccer, shuffleboard
  • Table games.
  • 24 hours Room Service.
  • Restrictions apply when raining.*
  • Once daily restocked mini bar with soft drinks, water and beer.
  • Concierge and vacation planner services.
  • Nickelodeon Concierge
  • Nickelodeon Character Meet & Greets, Pop Ups and Slime
  • Toy Lending Menu *Restrictions apply
  • Wireless Internet
  • International Free Calls
  • All taxes and gratuities

* Contact your concierge for any further questions. * Contact concierge for questions.

Swimming Pools

As if having a breathtaking white-sand Caribbean beachfront wasn't enough, Azul Sensatori Mexico boasts three free-form swimming pools including an exclusive kids club pool (4 - 12 years old) plus a lazy river swimming pool that winds its way throughout the property.

Pools Length
ft/m
Width
ft/m
Depth
ft/m
Hours of
Operation
Swim-Up
Bar
Wave Bar N/A N/A 4.6/1.4 7 am - 7 pm
Splash Park N/A N/A 2.8/.85 8 am - 7 pm -
Zavaz N/A N/A 4.6/1.3 7 am - 7 pm
Zocalo N/A N/A 10/3 7 am - 7 pm

Other Services Available

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

Karisma Hotels & Resorts®

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