KARISMA GOURMET INCLUSIVE® EXPERIENCE PACKAGE FEATURES
Click here for more info...
Your Karisma Gourmet Inclusive® Experience vacation begins at check-in as
you are greeted with a glass of sparkling wine (beverages
for the kids) and cool towel upon arrival. You will be
pampered with gourmet services and amenities such as
beach butlers, concierge service, daily turn down, 24
hour room service, premium beverages and gourmet
cuisine. Our trademark Karisma Gourmet Inclusive® Experience service
offers unique and relaxing all-inclusive experiences.
- Accommodations as selected.
- Welcome glass of sparkling wine for adults and beverages for kids.
- All meals and gourmet bites.
- All domestic and international alcoholic and non-alcoholic beverages.
- 24 hour Gourmet Inclusive® room service including family style options & favorites from our sister resorts most popular restaurants.
- Kids menu.
- Eko Kids Club (4 – 12 years of age).
- Beach & Pool butler.
- Snorkeling equipment.
- Library & reading area at Family Lounge.
- All taxes and gratuities.
- Room service family continental breakfast (available when booking a 1,2 or 3 bedroom suite).
- Family theme night in room dinning (available when booking 1, 2 or 3 bedroom suite).
- Baby Amenities: Cribs, monitors, bottle warmers, sterilizers, baby baths, changers, strollers, bath robes, baby sleepers, pack n’plays, baby monitors, baby basin, high chairs.
Gerber Baby Food is available in all our Restaurants and room service.
Natural baby food can be prepared with previous request.
KARISMA GOURMET INCLUSIVE® BUTLER SERVICE
Guests can truly relax knowing that our professional butlers will take care of their every need.
- Ensure your preferences are in-suite in accordance to the format previously filled out online.
- Provide all information regarding tours and spa services.
- Provide a private orientation of the room and the property.
Throughout your stay:
- Make all tour bookings and on property activities.
- Recommend and reserve Spa treatments.
- Pillow menu.
- Serve continental family style breakfast in suite.
- Serve family themed in room dining.
- Make dinner reservations for adults at El Dorado Royale and El Dorado Casitas Royale.
- Make babysitter arrangements (additional charge).
- Arrange for special occasions and celebrations.
- Ensure suite is kept in perfect condition and arranged according to your preferences.
- Make all room service orders.
- Shine/clean shoes for dinner.
- Complimentary steam service: 2 pieces of garments per person on the first night (charge applies for additional garments.
- Unpacking/packing service.
BEACH & POOL BUTLER SERVICE
- Serve your favorite drinks while you lounge on the beach or pool.
- Provide sunscreen and towels.
- Provide newspapers, magazines, and reading material.
- Order lunch at the restaurant.
- Arrange picnics on the beach.
- Provide refreshments and Gourmet Bites.
- Bring cold scented towels.
- Provide kids toys.
A place where families gather together and have fun. Located inside the beachfront Gourmet Inclusive® tower, the lounge features a pool table, air hockey and table games.
- Open daily 9:00 am - 10:00 pm.
EVENING ENTERTAINMENT FACILITIES
At Generations Riviera Maya guests can expect to enjoy the best in nightly entertainment icluiding quality music, dancing and live local performances.
GOURMET INCLUSIVE® ROOM SERVICE
Generations Riviera Maya offers a new type of in-room dining experience available 24 hours a day. Guests can enjoy our family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities, or even in their own private terrace. Specialties include family style continental breakfast* and sharing options, and themed dinners*.
*Options available in 1, 2 or 3 bedrooms suites.
GOURMET INCLUSIVE® GREENHOUSE
Our Greenhouse goes hand in hand with our Going Green philosophy and our mission to provide the freshest vegetables and herbs for our guests' enjoyment.Some of the crops we harvest are: coriander, basil, spinach, and lettuce. The fertilization process is carried out through a hydroponic system.
Top of page
OTHER FACILITIES AND SERVICES
(Not included in your package)
Click here for more info...
- Babysitting and private nanny services.
- Wireless Internet.
- Romantic candlelight or family dinners on the beach.
- Náay Spa.
- Tour desk.
- Scuba diving trips, certification, rental equipment and deep sea fishing.
- Car rental & limousine service.
- Transportation to Playa del Carmen or Cancun.
- Packages: golf, cultural, horseback riding, night cruises, night life and water sports, snorkeling, jet skiing, boogie boards, parasailing, etc.
- Special wedding, honeymoon and anniversary packages.
- Our exclusive beachfront chapel.
- Sky wedding location.
- Private yoga instructor.
- International wine selection from our cellar.
- Private dining arrangements.
- Fax and international phone calls.
- Laundry service.
- Money exchange.
- Gift Shop.
Horseback Riding Stables within the premises, and Proud Recipient of "Trip Advisor´s Certificate of Excellence 2012 & 2013" offers and unique and exciting way to get in touch of the true nature of the Mayan Riviera with its two hour guided tour along jungle trails including the experience to encounter one of the marvels of the Yucatan Peninsula: The Mayan Cenotes, commonly known as sinkholes where you can jump for a refreshing dip. Healthy, well trained horses appropriate for people with little or no experience at horseback riding. Semi-private tours consist of groups up to 12 riders, ensuring that everyone receives personal attention from friendly, knowledgeable guides.
VALLEY CAVE WINE BAR – COMING SOON
Serving great wine is not sufficient to make a wine evening experience successful. Our aim is to give guests a true lifestyle experience. Attentive service paired with a dynamic yet cozy atmosphere creates the perfect setting for enjoying and pairing of fine wine and Gourmet Inclusive® cheese bites with friends. The wine selection is a source of pride, a great balance of new world and old world wines. We take the mystery out of wine by having our well trained staff giving you the ins and outs of these wines. We offer an extensive wine list as well as a rotating list of wines by the glass. Inhale the rich scent of wine when entering Valley Cave giving, budding or experienced oenophiles the opportunity to try new wines, inviting you to drink in the relaxing atmosphere even more deeply.
- Open from 5:00pm to 1:00am
With 808 square feet, our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, our Spa includes showers, treatment rooms, a boutique spa shop, bridal suites, and kids spa services for children ages 4-12.
Náay Spa incorporates elements of the Karisma Gourmet Inclusive® Experience philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures and full-service beauty salon services.
Top of page