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AAA Four Diamond Awards

The AAA Diamond Rating Process is North America’s premier hotel rating program. Approximately 32,000 hotels throughout the United States, Canada, Mexico, and the Caribbean are AAA Approved and Four Diamond Award establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.

 

2015-2010 – Four Diamond Award – El Dorado Royale Resort

2014 – Four Diamond Award – El Dorado Casitas Royale

2014 – Four Diamond Award – El Dorado Seaside Suites Resort

2014 – Four Diamond Award – Azul Beach Hotel

2014 – Four Diamond Award – Generations Riviera Maya Resort

2013 – Four Diamond Award – Azul Sensatori Mexico Hotel

2011 – Four Diamond Award – Azul Sensatori Mexico Hotel

2011 – Four Diamond Award – El Dorado Royale Resort

AAA Five Diamond Awards

A Five Diamond restaurant is renowned and consistently provides a world-class experience. This is "haute cuisine" at its best. Menus are cutting edge, using only the finest ingredients available. Food is prepared in a manner that is highly imaginative and unique. The combination of technique and ingredients is extraordinary, reflecting the impeccable artistry and awareness of highly-acclaimed chefs. A maître d’ leads an expert service staff that exceeds guest expectations by attending to every detail in an effortless and unobtrusive manner.

 

2014 – Five Diamond Award – Le Chique Restaurant – Azul Sensatori Mexico Hotel

Travel Weekly Readers Choice Award

Once a year, Travel Weekly honors the best in travel with its Readers Choice Awards. Winners are selected from two rounds of voting during which all of Travel Weekly's readers are invited to choose the suppliers who have lead the way in products and service during the year.

 

2008 - 2012, 2014, 2015 — Best Boutique Hotel Chain — Karisma Hotels & Resorts

2008 - 2012 — Best Boutique Hotel Chain — El Dorado Seaside Suites Resort

2008 - 2011 — Best Boutique Hotel Chain — El Dorado Maroma Resort

Travel Weekly Magellan Awards

From design to marketing to services, the Travel Weekly Magellan Awards honors the best in travel and salutes the outstanding travel professionals behind it all. All winners are featured in a special issue of Travel Weekly.

 

2015 — Silver Award Winner for Hospitality Family Resort - Azul Hotels

2015 — Gold Award Winner for Hospitality Beach Resort - El Dorado Maroma resort

2015 — Silver Award Winner for Hospitality Loyalty - Karisma Loyalty Program

2015 — Gold Award Winner for Hospitality TV Commercial - Azul Hotels

2015 — Gold Award Winner for Hospitality TV Commercial - El Dorado Spa Resorts

2014 — Silver Award for Hospitality and Beach Hotel - Azul Sensatori Jamaica Hotel

2014 — Gold Award for Hospitality and Pool Design - Generations Riviera Maya Resort

2014 — Silver Award for Hospitality and Family Resort - Generation Riviera Maya Resort

2013 — Silver Award for Eco Friendly Resort - Karisma Hotels & Resorts

2013 — Gold Award for Spa Design - Azul Beach Hotel

2012 — Gold Award for Overall Family Resort - Azul Hotels

2012 — Gold Award for Gourmet Inclusive Honeymoon and Anniversary Consultant Program & Packages - Karisma Hotels & Resorts

2012 — Gold Award for Overall Social Media Campaign - Karisma Hotels & Resorts

2011 — Gold Award for Best Travel Agent Loyalty Program for GIWC - Karisma Hotels & Resorts

2011 — Gold Award for Eco-Friendly/Going Green - Karisma Hotels & Resorts

2011 — Award for Loyalty Program and Eco-Friendly/Going Green - El Dorado Maroma Resort

2011 — Award for Loyalty Program and Eco-Friendly/Going Green - El Dorado Seaside Suites Resort

2011 — Award for Loyalty Program and Eco-Friendly/Going Green - Azul Beach Hotel

2010 — Silver Award for Web Marketing/Advertising - Karisma Hotels & Resorts

Green Globe Certification

The Green Globe certification is a structured assessment of the sustainability performance of travel and tourism businesses and their supply chain partners. Businesses can monitor improvements and document achievements leading to certification of their enterprises’ sustainable operation and management.

 

2014 — Sustainability Travel & Tourism — El Dorado Royale Resort

2014 — Sustainability Travel & Tourism — El Dorado Casitas Royale Resort

2014 — Sustainability Travel & Tourism — El Dorado Maroma Resort

2014 — Sustainability Travel & Tourism — El Dorado Seaside Suites Resort

2014 — Sustainability Travel & Tourism — Azul Beach Hotel

2014 — Sustainability Travel & Tourism — Azul Sensatori Mexico Hotel

2014 — Sustainability Travel & Tourism — Azul Fives Hotel

2012 — Sustainability Travel & Tourism — Azul Sensatori Mexico Hotel

2012 — Sustainability Travel & Tourism — El Dorado Royale Resort

2012 — Sustainability Travel & Tourism — El Dorado Casitas Royale

2012 — Sustainability Travel & Tourism — El Dorado Maroma Resort

2012 — Sustainability Travel & Tourism — El Dorado Seaside Suites Resort

Trip Advisor Travelers Choice Awards

The very best of travel chosen by millions of travelers.

 

2015 – Best Hotel for Romance – El Dorado Casitas Royale Resort

2014 – Top 25 Hotels for Romance – El Dorado Casitas Royale Resort

2014 – Top 25 Hotels for Romance – El Dorado Seaside Suites Resort

2014 – Top 25 Hotels for Romance – El Dorado Maroma Resort

2014 – Top 25 Hotels for Families in the World – Azul Beach Hotel

2012 – Travelers Choice Award – El Dorado Casitas Royale Resort

2012 – Travelers Choice Award – El Dorado Maroma Resort

2011 – Top 10 Relaxation/Spa Hotels in the Caribbean & Mexico – El Dorado Casitas Royale Resort

Trip Advisor Certificate of Excellence

The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveler reviews on TripAdvisor.

 

2014 – Certificate of Excellence – El Dorado Royale Resort

2014 – Certificate of Excellence – El Dorado Casitas Royale Resort

2014 – Certificate of Excellence – El Dorado Seaside Suites Resort

2014 – Certificate of Excellence – El Dorado Maroma Resort

2014 – Certificate of Excellence – Azul Beach Hotel

2014 – Certificate of Excellence – Azul Fives Hotel

2014 – Certificate of Excellence – Azul Sensatori Mexico Hotel

2011 – Certificate of Excellence – Azul Beach Hotel

2011 – Certificate of Excellence – Azul Sensatori Mexico Hotel

Travel + Leisure Awards

 

2014 – Best of the Best Gourmet Award: Le Chique – Azul Sensatori Mexico Hotel

2012 – Best Tasting Menu Gourmet Award: Le Chique – Azul Sensatori Mexico Hotel

2012 – Smitty Award – Karisma Hotels & Resorts

2011 – One of the Hip Gourmet Inclusive Hotels – Azul beach Hotel

Condé Nast Travel Awards

 

2015 – Top 20 Resorts in Mexico (Caribbean Coast) – Generations Riviera Maya

2015 – Top 100 Hotels & Resorts in the World – Generations Riviera Maya

2015 – Top 20 Resorts in Mexico (Caribbean Coast) – El Dorado Maroma

2013 – Top 30 Resorts in Cancun and the Yucatan – El Dorado Casitas Royale Resort

2013 – Top 30 Resorts in Cancun and the Yucatan – El Dorado Seaside Suites Resort

2013 – World’s 100 Best Hotels – El Dorado Maroma Resort

2013 – Top 30 Resorts in Cancun and the Yucatan – El Dorado Maroma Resort

2013 – Top 30 Resorts in Cancun and the Yucatan – Azul Sensatori Mexico Resort

Wine Spectator’s Award

Wine Spectator's Restaurant Wine List Awards recognize restaurants whose wine lists offer interesting selections, are appropriate to their cuisine and appeal to a wide range of wine lovers.

 

2011-2012 – Award of Excellence: D’Italia Restaurant – El Dorado Royale Resort

2008-2012 – Award of Excellence: Fuentes Restaurant – El Dorado Royale Resort

2008-2012 – Award of Excellence: Sabores Restaurant – El Dorado Seaside Suites Resort

2011-2012 – Award of Excellence: Mia Casa Restaurant – El Dorado Seaside Suites Resort

2010-2012 – Award of Excellence: Sabores Restaurant – El Dorado Maroma Resort

2011-2012 – Award of Excellence: Mio Restaurant – El Dorado Maroma Resort

2011-2012 – Award of Excellence: Sea Olive Restaurant – Azul Fives Hotel

2010-2012 – Award of Excellence: Le Chique Restaurant – Azul Sensatori Mexico Resort

2011 – Award of Excellence: Siena Restaurant – Azul Sensatori Mexico Resort

TraveLife Awards

Achieving a Travelife award isn't easy - it requires management and staff commitment, investment of time and money, and can even lead to a business totally transforming the way it operates. All Travelife certified hotels and accommodations must undertake an independent on-site audit to prove they meet our strict criteria before they receive a Travelife award.

 

2012 – Sustainability Gold Award – El Dorado Royale Resort

2012 – Sustainable Tourism Silver Award – El Dorado Casitas Royale Resort

2012 – Sustainability Gold Award – El Dorado Seaside Suites Resort

2012 – Sustainable Tourism Silver Award – El Dorado Maroma Resort

2012 – Sustainability Gold Award – Azul Beach Hotel

2012 – Sustainable Tourism Silver Award – Azul Fives Hotel

2012 – Sustainability Gold Award – Azul Sensatori Mexico Hotel

TUI Awards

World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.

 

2012 – First Choice Gold Medal Award: Best Premier Accommodations – El Dorado Royale Resort

2012 – First Choice Gold Medal Award: Best Premier Accommodations – El Dorado Casitas Royale Resort

2012 – Gold Medal Award: Best Couples Accommodations – El Dorado Seaside Suites Resort

2012 – Gold Medal Award: Best Accommodations – Azul Sensatori Mexico Hotel

2012 – First Choice Gold Medal Award: Five Sun Accommodations – Azul Fives Hotel

2011 – First Choice Gold Medal Award: Best Premier Accommodations – El Dorado Royale Resort

2011 – First Choice Top Gold Medal Award– El Dorado Royale Resort

2010 – First Choice Gold Medal Award: Best Tropical Accommodations – El Dorado Royale Resort

2011 – First Choice Gold Medal Award: Best Premier Accommodations – El Dorado Casitas Royale Resort

2011 – First Choice Top Gold Medal Award– El Dorado Casitas Royale Resort

2010 – First Choice Gold Medal Award: Premier Accommodations – El Dorado Casitas Royale Resort

2010 – First Choice Gold Medal Award: Premier Accommodations – El Dorado Seaside Suites Resort

Thomson Awards

World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.

 

2012 – Gold Medal Award: Achievement in Sustainable Tourism Initiatives – El Dorado Seaside Suites Resort

2011 – Gold Medal Award: Best Couples Accommodation – El Dorado Seaside Suites Resort

2011 – Gold Medal Award Winner – El Dorado Seaside Suites Resort

2010-2011 – Gold Medal Award: Best Accommodations – Azul Sensatori Mexico Hotel

MLT Vacations Award

The annual Quality Assurance Award is earned by hotels, destination management companies and car rental companies that achieve a 99% customer satisfaction index, a 99% product delivery performance, and a minimum of 100 bookings, during the preceding 12 months.

 

2013 – Quality Assurance Award – El Dorado Seaside Suites Resort

2011, 2013 – Quality Assurance Award – El Dorado Casitas Royale Resort

2010, 2011 – Quality Assurance Award – El Dorado Royale Resort

2009, 2013 – Quality Assurance Award – Azul Beach Hotel

Travel Channel Award

The winners are chosen by Travel Channel expert panel of advisors.

 

Top Ten Beaches in the World: Maroma Beach – El Dorado Maroma Resort

Monarc.ca Award

Monarc.ca, the most respected independent Canadian site of hotel reviews for Canadian travelers.

 

2010 – Canadian Travelers Choice Award – Karisma Hotels & Resorts

Sherman’s Travel Award

 

2011 – Top 10 All-Inclusive Beach Resort Award – Azul Beach Hotel

About.com Reader’s Choice Award

This popular reader-driven awards program began on About.com's technology channel in 2008 and has expanded to highlight the best products, features and services across a wide variety of topics.

 

2010 – Best Hotel Kids’ Program – Azul Sensatori Mexico Hotel

MARTI Program Certificate

 

2015 – Azul Sensatori Mexico Hotel

2015 – Azul Fives Hotel

Travel Age West Wave Award

TravelAge West celebrates the best travel industry products in its annual WAVE awards. The WAVE (Western Agents’ Votes of Excellence) Awards provide travel agents in the Western United States with a forum to recognize the best travel supplier partners.

 

2012 – Best New Property or Major Renovation – Azul Fives Hotel

Expedia Insiders’ Select

The Expedia Insiders Select is an annual award recognizing the very best hotels available in Expedia’s global marketplace, as judged by the experiences of Expedia’s customers. Based on more than 500,000 guest reviews submitted annually by Expedia travelers, only 650 hotels out of 150,000 Expedia properties were designated as the 2012 worldwide award recipients. These properties have been identified by Expedia customers as consistently delivering superior services, an exceptional guest experience and notable value. Insiders’ Select helps travelers make confident decisions when planning their leisure or business trips.

 

2012 – Top Ranked Properties – El Dorado Royale Resort

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